PRIVACY POLICY
INTRODUCTION
Soulbrooks is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy
outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our store,
or use our services. By using our services or providing us with your personal information, you consent to the practices described in
this Privacy Policy.
INFORMATION WE COLLCT
We may collect various types of personal information from you, including but not limited to:
– Contact Information: Name, address, phone number, and email address.
– Payment Information: Credit card information, billing address, and other payment details.
– Purchase History: Information about the products you purchase from us.
– Preferences: Your product preferences and interests.
– Website Usage: Information collected through cookies, web beacons, and similar technologies (for more information, see
our Cookie Policy).
– Communication Data: Information from your interactions with us, including emails, phone calls, and chat conversations.
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
– To process and fulfill your orders.
– To provide customer support and respond to your inquiries.
– To send you updates, newsletters, and promotional offers.
– To improve our products and services.
– To analyze website traffic and user behaviour.
– To detect and prevent fraud or unauthorized access.
– To comply with legal obligations.
DISCLOSURE OF YOUR INFORMATION
We may disclose your information to third-party service providers who assist us in operating our website, processing payments,
or delivering products.
– Service Providers: We may disclose your information to third-party service providers who assist us in operating our website,
processing payments, or delivering products.
– Legal Obligations: We may share your information when required by law or in response to a legal request.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the
acquiring party.
YOUR CHOICES
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can
also opt-out of receiving marketing communications from us at any time.
SECURITY
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However,
please note that no method of data transmission over the internet is entirely secure.
CHILDREN’S PRIVACY
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information
from children under 13 years of age.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or
regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or
regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the
details on the letterhead.
By using our services or interacting with our website, you acknowledge that you have read and understood this Privacy Policy and
agree to its terms and conditions.
